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  • York, UK
  • £27,000 - £32,000 per annum
  • Permanent
  • Rail
  • Reference: PBLYK2012
  • Consultant: Alex Veil

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Fantastic opportunity to work on a beautiful City Changing Scheme


  • Developing, implementing and managing community liaison, customer care and communication plans.
  • Liaising with all key stakeholders including emergency services, local council/councillors and attending stakeholder forums.
  • Keeping all businesses and stakeholders informed of upcoming works and proposals including traffic management and parking restrictions.
  • Take a lead in the preparation, recording and distribution of community engagement materials, this will be a full range of communication and engagement media to ensure that the full spectrum of communities are engaged. For example, updating project information boards, managing social media and websites and project information centres.
  • Managing, coordinating and responding to customer contacts, enquiries and complaints
  • Maintaining records, including a compliments/complaint register.
  • Working closely with the site and Future Generations team to identify potential issues and risks along with suitable mitigation's
  • Registering sites with the Considerate Contractor Scheme and managing requirements to achieve excellent scores.
  • Supporting community events and charities.
  • Develop and maintain an effective site visit programme, identifying opportunities to showcase performance internally and externally
  • Liaising with schools, colleges and universities to raise the profile of our industry using our Sally Safe Steps and Bridges to School programmes and representing the company at careers fairs.

The Ideal Candidate

Able to demonstrate their ability to understand, empathise and work closely with a local community with a diverse range of issues relating to the development of a major infrastructure scheme.

  • Excellent communication and written skills
  • Self-starter able to manage deadlines
  • Community relation and stakeholder management experience
  • Team player with ability to influence and negotiate
  • Strong analytic and problem solving skills
  • Computer literate and proficient in Microsoft Office


  • Experience of working on large civil engineering/building infrastructure projects and/or construction industry
  • Experience of communicating and engaging with communities around construction activities
  • Member of CIPR and relevant qualification
  • CSCS card
  • Good knowledge of the regulatory environment in construction/rail/utilities industries
  • Living locally is preferred but not essential for the candidate demonstrating the required attributes.

If interested please contact

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